Online sales (including e-commerce shopping) are governed by the Act on Specified Commercial Transactions. In accordance with the public notice obligations under the Act on Specified Commercial Transactions, the following information is provided:

Phone Number: +81 48-256-8210
Phone Hours: Monday to Saturday, 9:00 AM – 9:00 PM (excluding holidays)
Company Name: Fortunelink Holdings Limited
Company Address: Suite 2202-03, 22nd Floor, Tower 1, The Gateway, Harbour City, Tsim Sha Tsui, Hong Kong
Email Address: service@pinkparks.com
Official Website URL: https://pinkparks.com

Sales Prices
The price of each item is displayed. Consumption tax is included in the total amount displayed.

Shipping Costs and Fees
In addition to the product price, the following fees are required:

• Shipping cost (free shipping for orders over $99 USD).
  * Applies to all products.

Payment Methods

• Credit Card Payment: Visa, Mastercard, American Express, JCB, UnionPay
• Digital Wallets: WalletsPayPal, Apple Pay, Google Pay

Shipping Information

1. This shopping site will determine the shipping company based on the delivery address of the order. We do not accept requests for specific shipping companies.
2. After confirming payment, items will be shipped within 2 business days. Shipping takes approximately 7-15 business days.
3. If a delivery date is specified, we will ship according to the requested delivery date.
4. The shipping origin is China, and international shipping is available.
5. Cancellations are not possible after the item has been shipped. Thank you for your understanding.

Important Notes

1. In-stock items: Shipped within 2 business days from the order date.
   Pre-order items: Shipped after the release date or the estimated shipping date specified on the product page.
2. In case of a high volume of orders, temporary stockouts, or delays around public holidays, shipping may be delayed. Thank you for your understanding.
3. If the item cannot be delivered due to an incorrect address or prolonged absence, the item will be returned to our company.

Returns and Exchanges

• We accept returns or exchanges within 15 days of receiving the product.
  
• Customers are responsible for the return shipping cost to the warehouse in China.

Sales Quantities and Other Special Sales Conditions
If an item is out of stock, this will be indicated on the page. If an item is out of stock or delayed after an order, we will notify you by email.