We offer free shipping for orders over $99 ( after discounts )

For orders below $99, shipping fees vary by region:

UNDELIVERABLE AREA*

• United States: Hawaii, Guam, U.S. Virgin Islands, Alaska, Maine, Montana, North Dakota, Puerto Rico, Wyoming, and all military addresses
• Japan: Nagano, Gifu, Tokushima, Ehime, Kochi, Miyazaki, Kagoshima, and Okinawa, as well as remote and offshore islands.
• United Kingdom: British military addresses
• Ireland: Donegal, Laois, Leitrim, Roscommon, Mayo
• Malaysia: Sabah and Sarawak
• Thailand: Chiang Rai, Loei, Mae Hong Son, Nakhon Phanom, Nan, Phrae, Phatthalung, Songkhla, Ubon Ratchathani, and Rayong
• Australia: Northern Territory, South Australia, Tasmania, and Western Australia
• New Zealand: Canterbury, Chatham Islands, Manawatū-Whanganui, Marlborough, Nelson, Northland, Tasman, Waikato, and West Coast

DELIVERY TIME

Delivery times differ by region, starting from the moment your order is dispatched. You will receive an email with tracking information once your order has shipped.

• In-stock items require an additional 48 hours for warehouse processing.
• Pre-sale items will ship based on the estimated date provided on the product description page.
• Please note that delivery may be delayed due to force majeure events.

NOTES:

1. Ensure your address is accurate at checkout to facilitate safe and timely delivery.
2. Delivery times are estimates; delays in transit or with tracking updates may occur. Your patience is appreciated as we prioritize the swift delivery of your order.
3. External factors may delay order processing, though we are committed to processing your order promptly.
4. We take every precaution to avoid damage during transit. If your order arrives damaged or with missing items, please contact Customer Service at service@pinkparks.com within 3 business days of receiving the package.

ORDER TRACKING

Once your order is placed, you will receive an email confirming the details. After dispatch, we will send you tracking information to monitor your order’s progress.

1. International shipping services vary by region. To ensure accurate delivery, please provide specific address details, including street and building numbers, at checkout.
2. International shipments may incur customs and import taxes, which are the customer’s responsibility. For more information, please consult your local customs office.